We are a private clinic and charge private-practices fees.
Full payment is required on the day of your appointment. We then send the claim to Medicare on your behalf and you will receive the Medicare rebate directly into your nominated bank account, usually within 2 working days.
Full upfront payment in advance is required for all Telehealth consultations. You may wish to pay at the time of booking, or we will contact you a week before your appointment to arrange payment.
Private health insurance does not cover consultation costs unless you are an inpatient in the hospital.
Cancellations
If you need to cancel an appointment, please telephone our clinic during business hours and allow at least 24 – 48 hours’ notice so that we can offer your appointment time to other patients that are eagerly waiting for a consultation.
Same-day cancellations may attract a cancellation fee, which would need to be paid before further consultations are offered.
Dedicated To Your Urological Care
Have a question or wish to book an appointment?
Please get in touch and our friendly team will gladly answer any questions you may have.